Choosing the right behavioral health provider is an important decision. Below are answers to common questions to help you better understand the services, approach, and care offered by NEW BRIGHT DIRECTION.
1. What services does NEW BRIGHT DIRECTION provide?
NEW BRIGHT DIRECTION offers comprehensive behavioral health services, including therapy, medication management, case management, integrated mental health and substance use treatment, and residential care for qualified individuals.
2. Who can receive services at NEW BRIGHT DIRECTION?
Services are available to individuals and families seeking behavioral health support. Eligibility for certain programs, such as residential services, is based on clinical assessments and specific qualifications.
3. Do you accept AHCCCS Medicaid insurance?
Yes, NEW BRIGHT DIRECTION accepts AHCCCS Medicaid insurance plans. Our team can assist with insurance verification and answer coverage-related questions.
4. How do I get started with services?
Getting started begins with an initial contact and assessment. Once eligibility and needs are determined, a personalized treatment plan is created to support your goals.
5. Are treatment plans personalized?
Yes, all treatment plans are individualized. Services are tailored to each client’s needs, preferences, and progress to ensure effective, meaningful care.
6. Do you offer both therapy and medication support?
Yes, NEW BRIGHT DIRECTION provides therapy, medication management, and combined treatment options when clinically appropriate.
7. What makes NEW BRIGHT DIRECTION different from other providers?
Our client-centered, culturally responsive approach combines evidence-based care with compassion, collaboration, and a strong focus on long-term wellness.
8. Are services offered in a confidential environment?
Absolutely. Client privacy and confidentiality are respected and protected in accordance with all behavioral health and HIPAA guidelines.
9. Do you provide support for co-occurring mental health and substance use conditions?
Yes, integrated treatment is available to address both mental health and substance use challenges simultaneously.
10. How can I contact NEW BRIGHT DIRECTION for more information?
You can reach out through our website, referral form, or by contacting our office directly. Our team will respond promptly to assist you.